All tech support enquiries and warranty returns are handled directly by the individual brand manufacturers. To arrange under-warranty service for rectification of suspected faults with non-laptop equpment (ie any accessories) please click here. All your regular support, pickup and deliver/service centre warranty claims, and 'Please Help !' questions will be handled happily by the manufacturer of your laptop. Please see below for support numbers and contact information. Are you after answers on Warranty questions like Dead Pixel Policy, Warranty format for ITC / Metabox laptops etc, please go here: http://www.itchannel.com.au/Warranties/index.asp LOCAL CALL NUMBERS FOR ITC AND METABOX SUPPORT: Sydney 02 90372099 Melbourne 03 90018799 Brisbane 07 31234666 Perth 08 63654777 Adelaide 08 71232499